Past Roles and Accomplishments

Public Sector - State of Connecticut

As independent consultant, 2011, for the state agency serving those with intellectual disabilities: 

• Led the Deputy Commissioner's business planning team in developing the Federally-required Advance Planning Document (APD), jointly submitted by DSS and DDS Commissioners, towards design and implementation of a Medicaid Waiver system for coordinated consumer services.  The Planning APD was federally approved in July, resulting in state cost recoverability of 50% of APD planning consultant costs incurred 2011.
• Led Project Steering Committee in defining development priorities. Adapted a standard Business Process methodology for use in structured workshops with business owners and representative providers to integrate functional business requirements in integrated workflow processes.
• Recommended for Executive Sponsors, developed, and posted an RFI (Request for Information) to identify whether any market solutions for other state offices serving those with intellectual disabilities are already compliant with the Federal technical conditions and standards for enhanced funding. 
• A positive RFI response suggested justification for an updated plan seeking enhanced funding (90% versus 50%) and addressing a larger and more complex feasibility assessment for a potential solution. An As Needed Planning ADP Update was completed December, 2011.

As independent consultant for State Legislature, Office of Fiscal Analysis, 12/2010:

• Provided high-level options review, including detailed cost-benefit analysis, for sourcing approaches (Build, Buy, Modify, Software as a Service) and market solutions for state budget development support.  

As DOIT's IT business development director for safety, judicial, and general government:

• Implemented the central PMO (project management office) practice across the agency sector, with over 40 inventoried agency projects, for improved transparency of project status, more effective issues escalation, faster progression through at-risk milestones, and cross-team perspectives in resolving projects risks and issues.
• Reviewed over 90 chartered projects, participating in sector architectural reviews and hundreds of agency procurements, managing to strategic standards and common solutions while supporting agency-specific business IT needs.

As technology director for enterprise applications, including e-government and the shared criminal justice information system: 

• Developed business case for program management of the state's e-government initiatives in the context of 50th percentile national rankings of Connecticut's e-government standing since its early top-ten leadership in 2002.
  
• Provided IT strategy support for the Governor's Task Force on Sentencing and Parole Reform whose recommendations were adopted by the legislature and passed into law January 2008.
  
• Developed a competitive bid and led the evaluation team for Governor's Task Force-recommended and Public Act 0801-legislated CJIS Blueprint development for online program-wide data sharing.

As IT director and program manager for the state's consolidated child welfare agency:

• Improved agency business intelligence capabilities, as a result of Commissioner-mandated caseworker use of the state's automated child welfare information system (SACWIS), resulting in improved agency compliance with Federal Adoption and Foster Care, Child Abuse and Neglect reporting, and data mart availability of agency-wide performance on outcome measures for child safety, permanency, and well-being.
• Closed a 4-year backlog (Y2K-priority driven) of Consent Decree and SACWIS functionality requirements, positioning the agency for a Consent Decree Exit Plan.
• Leveraged HIPAA program privacy and secure email enterprise solutions for the agency's PHI (protected health information).
• Drove application development best practices, operational, and infrastructure improvements, related to software change control, testing quality assurance, wide-area network, mainframe, and database performance and optimization.
• Worked with national IT social services consulting vendor to provide state staff mentoring for insourcing long-term application support, and staff local consulting talent where feasible.
• Developed a long-term capital and enhancements budget with CFO, managing projects and services accordingly.